Customer Care Executive

We are looking for a Customer Care Executive to provide outstanding support to our US patients, pharmacies, healthcare providers, and delivery partners. You will handle customer inquiries, resolve issues, and ensure a seamless customer experience. Responsibilities Respond to customer inquiries via phone, email, chat, and SMS Resolve delivery, shipment, and service-related issues promptly Coordinate with Operations, Dispatch, and Driver teams Track and update support tickets until resolution Esc…