Customer Support Specialist | BU: Working Professional

upGrad International

Location
Mumbai, Maharashtra
Type
Full-time
Posted
July 30, 2026

Description

Designation: Customer / Student Support Specialist BU: Working Professional Location: Mumbai (Andheri-Marol) Experience: 0 to 2 Yrs (Freshers can also apply) Shift Details: 6 days a week (Hybrid) Shift Timings: 12:30 PM to 9:30 AM About the Role We are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from learners via our ticketing system (Freshdesk) and live chat, ensuring timely resolution, consist…