Senior Genesys Consultant / Tech Lead

Senior Genesys Consultant / Tech Lead Location: Houston, TX (100% Onsite 5 Days/Week) Employment Type: Full-time / Contract Experience Level: Senior (15 Years) Role Overview We are seeking a mature, highly experienced Senior Genesys Tech Lead / Consultant to join our team onsite in Houston, TX. This role focuses heavily on Production Support, Incident Management, and System Architecture rather than pure development. The ideal candidate will act as a key technical liaison, managing client relati…