Non-Voice Customer Support Executive
Capgemini
- Location
- Kolkata, West Bengal
- Type
- Full-time
- Schedule
- full_time
- Posted
- July 5, 2026
Description
Your Role We are looking for a detail-oriented Non-Voice Customer Support Executive – Webform CSR to manage customer queries and service requests received through webforms and other written support channels. The role requires strong written communication, problem-solving ability, and a customer-first mindset to ensure timely and accurate resolution of customer concerns. In this role you will play a key role in: Handle customer queries, complaints, and service requests received through webforms,…