Non-Voice Customer Support Executive

Capgemini

Location
Kolkata, West Bengal
Type
Full-time
Schedule
full_time
Posted
July 5, 2026

Description

Your Role We are looking for a detail-oriented Non-Voice Customer Support Executive – Webform CSR to manage customer queries and service requests received through webforms and other written support channels. The role requires strong written communication, problem-solving ability, and a customer-first mindset to ensure timely and accurate resolution of customer concerns. In this role you will play a key role in: Handle customer queries, complaints, and service requests received through webforms,…