CCaaS Senior Developer

Capgemini

Location
Mumbai, Maharashtra
Type
Full-time
Schedule
full_time
Posted
June 20, 2026

Description

The CCaaS Senior Developer is responsible for designing, developing, and maintaining scalable software solutions for Contact Center as a Service (CCaaS) platforms. The role involves working with modern CCaaS technologies, including Computer Telephony Integration (CTI) , and integrating them with enterprise systems to enhance overall customer experience. The candidate will also contribute to solution architecture, performance optimization, and platform stability. Job location: Pune, Bengaluru, C…