Senior Conversational AI Engineer (Speech & NLU)

Capgemini is seeking a highly skilled Senior Conversational AI Engineer to design, build, and optimize next-generation speech recognition, natural language understanding (NLU), and conversational AI systems . The role focuses on transforming traditional DTMF-based IVR systems into an intelligent, multilingual conversational platform handling over 10 million annual interactions across multiple languages with high accuracy and natural user experience. Key Responsibilities 1. Speech Recognition & …