Production Support Manager

Job Description The Production Support Manager leads end-to-end operations, system stability, service delivery, and continuous improvement for business‑critical platforms. The role oversees multi-level support teams, drives governance, ensures operational excellence, and manages high-value client and stakeholder relationships. Responsibilities: • Lead and manage L1, L2, and L3 Production Support teams across shifts and domains. • Steer daily operational performance, workload allocation, and cap…