Counter Sales Tech Lead

Technical Sales & Customer Service • Act as the primary technical expert on the counter for plumbing, heating, HVAC, and boiler systems • Assist customers and tradespeople in identifying parts, diagnosing issues, and selecting the correct products for their applications • Take orders over the counter, answer product questions, and manage customer payments • Provide prompt, helpful, and professional service to every customer Troubleshooting • Diagnose and troubleshoot plumbing, heating, HVAC, an…