Tech Lead - Desktop Support (Field Services)

Cognizant

Location
Charlotte, Mecklenburg County
Type
Full-time
Salary
71221.48 - 71221.48
Posted
June 7, 2026

Description

About the role As a Tech Lead - Desktop Support (Field Services), you will make an impact by helping keep onsite technology running smoothly across office and factory environments where reliable support is critical to daily operations. In this hands-on lead role, you will support end users directly, guide day-to-day desktop support activity, prioritize tickets and escalations, and help restore services quickly when issues arise. Your work will improve the end-user experience, reduce repeat inci…