Senior Conversational AI Engineer

Capgemini

Location
Bangalore, Karnataka
Type
Full-time
Schedule
full_time
Posted
May 16, 2026

Description

Job Description Role & responsibilities Design and build conversational experiences using Dialogflow ES & CX, CCAI Platform, Agent Assist, Virtual Agents, Knowledge AI Design and Build intent models, flows, parameters, session management, contexts. Implement customer journeys for voice & chat channels. Experience with GenAI-based conversational agents (Vertex AI) Build microservices/APIs using Python (FastAPI/Flask) and Node.js (Express/NestJS). Integrate Dialogflow flows with backend systems (…