Production Support Engineer
Capgemini
- Location
- Richardson, Lawrence County
- Type
- Full-time
- Salary
- 75007.23 - 75007.23
- Posted
- May 1, 2026
Description
Job Description The Production Support Engineer will support business-critical applications and data platforms. The role involves ensuring operational stability, monitoring, incident response, and continual improvements across cloud, data engineering, and BI ecosystems. Key Responsibilities • Monitoring, Alerting & Triaging using Datadog, Splunk, and custom dashboards. • Incident Management & Service Request handling via ServiceNow and Jira. • Problem Management including root cause analysis, R…