Enterprise Contact Center Architect (CCAI / CES - Google Cloud Platform)

CAPGEMINI Inc Location Nashville, TN, Atlanta, GA, Chicago, IL About the job you're considering The Enterprise Contact Center Architect (CCAI / CES - Google Cloud Platform) is a senior, enterprise-level role responsible for designing, governing, and evolving large-scale contact center and customer experience (CX) ecosystems. The role leads end-to-end CX, Conversational AI, and GenAI transformations across voice, digital, and omnichannel channels using Google CCAI, CES, Vertex AI, and integratio…