Problem Manager-Platform

Capgemini

Location
Bangalore, Karnataka
Type
Full-time
Schedule
full_time
Posted
March 14, 2026

Description

Job Description About The Role Technical and Analytical Skills: Strong root cause analysis and problem-solving capabilities. Ability to analyze incident data and identify underlying causes. Experience with IT service management tools, especially Cisco ServiceNow platform. Understanding of ITIL problem management processes and best practices. Understanding of Network Management Services and Operational support system. Understanding of platform hardware architecture, for exampleHypervisior, Linux…