CCaaS Senior Developer

Capgemini

Location
India
Type
Full-time
Posted
April 18, 2026

Description

The CCaaS Senior Developer is responsible for designing, developing, and maintaining scalable software solutions for Contact Center as a Service (CCaaS) platforms. The role involves working with modern CCaaS technologies, including Computer Telephony Integration (CTI) , and integrating them with enterprise systems to enhance overall customer experience. The candidate will also contribute to solution architecture, performance optimization, and platform stability. Job location : Pune, Bengaluru, …