MS Dynamics CRM Consultant

We are seeking an experienced MS Dynamics CRM (Dynamics 365 CE) Consultant with strong hands‑on expertise in Contact Center , Omnichannel OR Customer Service , and/or Unified Routing . The ideal candidate will drive solution design, configuration, integration, and end‑to‑end testing of customer service and interaction management features within Microsoft Dynamics 365. Key Responsibilities 1. MS Dynamics CRM / Dynamics 365 CE Configure and customize Dynamics 365 Customer Engagement modules. Impl…