NICE CXone Engineer

Capgemini

Location
Hyderabad, Telangana
Type
Full-time
Posted
March 12, 2026

Description

Capgemini is looking for experienced NICE CXone professionals with strong expertise in call flow design, Studio scripting, and NLU integrations. The ideal candidate should have a solid understanding of telephony protocols, omnichannel contact center solutions, and automation capabilities across the NICE CXone ecosystem. Experience : 4years to 8 years Location: Bangalore / Pune / Hyderabad Key Responsibilities : Design and implement call flows using NICE CXone Studio , including ACD, IVR, WEM, a…